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Shopping Guide


Welcome to Mosbeau Online Shop!
Enjoy a hassle-free, easy and convenient shopping with the help of our step-by-step shopping guide.



STEP 1: CREATE AN ACCOUNT OR LOG IN


For First time user - Create an account

Before starting adding items to your cart, it is highly recommended that you create an account first. To create an account, click HERE.


SIGN-UP PAGE
This will now lead you to the sign-up page. Please completely fill-out the form and make sure that all information for the required fields (with red asterisk) are provided.


ACCOUNT CONFIRMATION
After signing up, a confirmation message will appear indicating your name and address. Also, a confirmation message will be sent to your registered email. If there are incorrect information indicated, click the EDIT button. If you no longer use the address indicated, you may click the DELETE button to remove it. To proceed with your order, click the CONTINUE button


For Repeat Customers - Log in
For customers with existing account, simply enter your email address and password.


STEP 2: ADD ITEMS TO CART


VIEWING PRODUCT DETAILS
After logging in, start browsing for products that you want to order. You may go to Products category found at the top part and side part of the page. You may view the product details by clicking the DETAILS link.


ADDING TO CART
Once you decided to buy the product, indicate your desired quantity of the product and click ADD TO BAG.


CART DETAILS
When you add an item to a cart, it will lead you to the cart details page where you will see the products in your cart, quantity and the total price.


UPDATING OR EDITING CART
If you wish to increase or decrease the quantity of the products you purchased, simply choose the number at the quantity box. If you still want to add more products to your cart, click the CONTINUE SHOPPING button. Follow the previous steps in adding products to your cart.


Once you decided to proceed with your order, please click the CHECKOUT button.


STEP 3: CHECKING OUT


SHIPPING DETAILS

Once you checked out, you will be led to the Shipping Details page where your shipping address is indicated. You will also determine in this page the method of shipment that you prefer for your order


SHIPPING METHOD
Before choosing your shipping method, please double check if the shipping address indicated at the upper left corner of the page is correct. If incorrect, please click the CHANGE ADDRESS button and edit the information.


If the shipping address you provided is correct, you may now choose the method of shipment that you prefer by ticking the circle next to you chosen option.


You may also indicate special instruction for your shipping requests.


After choosing, click to the next step - choosing your payment method


BILLING DETAILS
After indicating your shipping preference, your billing information will appear on the screen. Please check if the billing address indicated at the upper left corner of the page is correct. If not, please click the CHANGE ADDRESS button. If correct, proceed in choosing your preferred mode of payment.


PAYMENT METHOD
Modes of payment vary depending on the location for the delivery. Please choose your preferred mode of payment by ticking the circle next to your chosen option.


After choosing, click to the next step - confirmation of your order.


If you are prompted to indicate other details as required by the mode of payment you preferred, please make sure to completely fill out all necessary information requested from you.


DISCOUNT COUPON
Please type your coupon code into the box next to Redemption Code. Your coupon will be applied to the total and reflected in your cart after you click continue.


Please note that you may only use one coupon per transaction.


CONFIRMATION OF ORDER
After choosing your preferred method of payment, all information you have provided - shipping and billing information will appear on the screen. If all details are correct, please click the final step - confirmation of your order.


Once you have confirmed your order, a notification will be sent to you email account.


VIEWING ORDER STATUS
If you want to view the status of your order, please click MY ACCOUNT found at the right side of the page when you are log in. Clicking this option will automatically show your shopping history and status of your ongoing orders.


For further assistance, you may call our customer service numbers:


Japan - [toll-free] 0120-938-158
+8150-6864-8088
(11:30 - 20:30 hours, Japan Time)


Philippines - (+632) 856-9000
(10:30 - 19:30 hours, Manila Time)


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